All Systems Operational

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Sigfox publishes our most up-to-the-minute information on service availability here. Check back here any time to get current status information, or subscribe to be notified of interruptions or degradations to each individual service, via email, SMS and RSS and Atom feeds.

IoT Connectivity service Operational
Operations Support System (OSS) Operational
Business Support System (BSS) Operational
Sigfox Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - This incident has been resolved.
Root cause analysis still on-going.
End Date and Time: 09/16/2020 17:35 pm CEST
Sep 16, 18:11 CEST
Investigating - Please be advised there is an incident on Sigfox Network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-28078

Severity
S3

Service Impact
Latency increase on uplink messages delivery in some countries.
Downlink service unavailable in some countries.
Callbacks have failed depending on the datacenter location.
Some users can have access issue to Sigfox platforms depending on their ISP and/or country.

Start Date and Time
09/16/2020 17:13 am CEST

Root cause analysis
Analysis on-going
Sep 16, 17:40 CEST
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Resolved - The support portal is now accessible again.
The problem came from a third party Internet operator.
Sorry for the inconvenience caused.
Sep 14, 15:28 CEST
Investigating - Please be advised there is an incident on the support platform.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-28033

Severity
S3

Service Impact
The support portal is not accessible depending on the Internet Service Provider used, due to a global incident.

Start Date and Time
09/14/2020 13:40 pm CEST

Root cause analysis
Analysis on-going
Sep 14, 14:51 CEST
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.