UnaBiz Status

All Systems Operational

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UnaBiz publishes our most up-to-the-minute information on service availability here. Check back here any time to get current status information, or subscribe to be notified of interruptions or degradations to each individual service, via email, SMS and RSS and Atom feeds.

IoT Connectivity service Operational

Operations Support System (OSS) Operational

Business Support System (BSS) Operational

Sigfox Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2023

No incidents reported today.

Mar 28, 2023

Status Page and Support Portal migration

Completed - The scheduled maintenance has been completed.
Mar 28, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 09:00 CEST

Scheduled - Dear Partners,

Following the acquisition of Sigfox 0G technology by UnaBiz, the Customer Support for UnaBiz and Sigfox activities are now streamlined into a single global process. We are glad to announce the official migration of your dedicated tools: Status Page and Support Portal.

The access links will be updated next Tuesday, 28th of March, as follows:
- https://support.sigfox.com will become https://support.unabiz.com
- https://status.sigfox.com will become https://status.unabiz.com

A permanent redirection between former and new links will be put in place to ensure a smooth transition.

Reference tickets for these operations are:
- OPS-2931
- OPS-3008

Should you have any question or remarks, feel free to contact us on the support portal!

Sincerely,
Your Customer Support team.
Mar 22, 15:41 CET

Scheduled Maintenance on Sigfox Cloud

Completed - The scheduled maintenance has been completed.
Mar 28, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 09:00 CEST

Scheduled - It is necessary to perform a maintenance intervention on the Sigfox Cloud. You will find below the maintenance type, reason for change and service impact.

- Reference
OPS-3006

- Maintenance Type
Legacy Infrastructure optimisation.

- Reason for Change
Improve network equipment gathering not fully used servers, and decomissioning unused equipment from former legacy platform.

- Service Impact
The VPN link between the base stations and the Cloud may disconnect for a very short time during the maintenance timewindow. This should imply uplink delay and potential downlink failures.
Mar 21, 15:45 CET

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

Scheduled Maintenance on the Unabiz Service Desk platform

Completed - The scheduled maintenance has been completed.
Mar 16, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 12:00 CET

Scheduled - It is necessary to perform a maintenance intervention on the Unabiz Service Desk platform (ticketing tool). You will find below the maintenance type, reason for change and service impact.

- Reference
OPS-3002

- Maintenance Type
Application upgrade

- Reason for Change
In order to prepare the upgrade to the latest version of Jira SD, we need to make a copy of the current database in our test environment.

- Service Impact
A slowdown of the Unabiz Service Desk ticketing tool will occur for approximately 1 hour during the intervention window.
Mar 9, 15:07 CET

Mar 15, 2023

No incidents reported.