The Sigfox Backend Service Map is currently suffering from an unavailability issue.
Our teams are working on investigating the issue, please accept our apologies for the inconvenience.
If you have any concern or question do not hesitate to contact your Sigfox Operator Service Desk.
Tuesday 13th March 2018
IoT Connectivity serviceIncident CORP-10094
There is an incident ongoing in the Sigfox network, impacting the Portal (tools & APIs) and the IoT Connectivity service components.
Incident reference: CORP-10094
Incident Severity: S2
Incident opening date and time: 2018-03-13 3:20 pm CET
• OSS portal and some APIs are unreachable
• Increase of uplink messages delivery time
• Some uplink messages may appear twice in the OSS (data corruption).
• Downlink sequences may fail
If you have any questions, please contact your Sigfox Operator Service Desk.