All Systems Operational

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Sigfox publishes our most up-to-the-minute information on service availability here. Check back here any time to get current status information, or subscribe to be notified of interruptions or degradations to each individual service, via email, SMS and RSS and Atom feeds.

IoT Connectivity service Operational
Operations Support System (OSS) Operational
Business Support System (BSS) Operational
Sigfox Atlas Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019
Completed - The scheduled maintenance has been completed.
Sep 12, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 14:00 CEST
Scheduled - Dear partners,

An unscheduled maintenance intervention will be performed tomorrow, Thursday, 2019-09-12, on the Sigfox Cloud. This maintenance will be performed by Sigfox.
You will find below the maintenance type, reason for the change, duration and service impact.

Maintenance Type:
New application deployment

Internal reference:

Reason for Change:
Preparing the implementation of API rate limiting

Service impact:
The services listed below will be impacted for 2 hours with service interruption within the intervention time-window:
• Monarch map in Sigfox Backend
• Public coverage map on Sigfox website
• Coverage maps integrated on customer websites

Start Date and Time
2019/09/12 2:00 PM CEST
End Date and Time
2019/09/12 4:00 PM CEST
Sep 11, 17:20 CEST
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - This incident has been resolved.
Sep 9, 16:37 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 15:44 CEST
Investigating - Please be advised that an incident is OPEN.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference


Service Impact

The following services may be impacted:
• Delay on uplink message delivery
• Downlink delivery
• Base station connectivity

Start Date and Time
09/09/19 03:10 pm CEST

Root cause analysis
Analysis on-going
Sep 9, 15:42 CEST
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.