Start Date and Time 2022/07/02 11:30 pm CEST Stop Date and Time 2022/07/03 05:26 am CEST
Root cause analysis Unexpected amount of simultaneous DL requests caused the database lock due to overload.
Posted Jul 03, 2022 - 05:35 CEST
Update
We are continuing to investigate this issue.
Posted Jul 03, 2022 - 05:33 CEST
Update
Dear partners, Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible.
Dear partners, Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible.
Incident reference CORP-36771
Severity S2
Service Impact Downlink sequences FAILING
Start Date and Time 2022/07/02 11:30 pm CEST
Root cause analysis Analysis on-going
Posted Jul 03, 2022 - 01:15 CEST
Investigating
Dear partners, Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible.