Incident S2 CORP-21581: OPEN/CLOSED on Sigfox Network

Incident Report for UnaBiz

Resolved

Please be advised that an incident is now CLOSED.

Incident reference
CORP-21581

Severity
S2

Service Impact

An undesirable and unexpected side effect occurred during a maintenance process that led to the base stations being disconnected for up to 8 minutes.
As a result:
- delays in uplink delivery happened
- some downlinks may have failed.

Start Date and Time
10/10/18 04:34 pm CEST

End Date and Time
10/10/19 04:42 pm CEST

Root cause analysis
Internal loud balancer issue

Posted Oct 10, 2019 - 18:11 CEST