This incident has been resolved. Root cause analysis still on-going. End Date and Time: 09/16/2020 17:35 pm CEST
Posted Sep 16, 2020 - 18:11 CEST
Please be advised there is an incident on Sigfox Network Analysis of the root cause is still on-going and will be communicated to you as soon as possible.
Incident reference CORP-28078
Service Impact Latency increase on uplink messages delivery in some countries. Downlink service unavailable in some countries. Callbacks have failed depending on the datacenter location. Some users can have access issue to Sigfox platforms depending on their ISP and/or country.
Start Date and Time 09/16/2020 17:13 am CEST
Root cause analysis Analysis on-going
Posted Sep 16, 2020 - 17:40 CEST
This incident affected: IoT Connectivity service and Operations Support System (OSS).